Position Overview
The EMS Quality Improvement & Emergency Coordinator (QIEC) is responsible for ensuring the highest standards of emergency medical services within the Berkeley Fire Department. Working in alignment with the Alameda County Continuous Quality Improvement (EMS CQI) Standard and Plan, the QIEC plays a vital role in advancing patient care, regulatory compliance, and operational efficiency.
Through comprehensive audits and performance reviews, the QIEC assesses EMS service delivery, identifying opportunities for enhancement and ensuring adherence to best practices. By facilitating staff training and professional development, this role helps EMS personnel maintain and refine their skills, fostering a workforce committed to excellence. Providing real-time performance feedback allows for continuous learning and improvement, ensuring that each emergency response meets the highest standards of care.
Qualifications
Bachelors Degree
Four years of clinical experience within the emergency medical field
Paramedic Certificate or higher
Possess a Basic Life Support instructor certificate (BLS-C)
* For those who do not possess this certificate, the department will be hosting a remote instructor class berfor the closing of this application period.
Ability to Obtain & Maintain Certifications in:
Advanced Cardiac Life support (ACLS)
Pediatric Advanced Life Support ( PALS) or Pediatric Education for Pre-hospital Professionals (PEPP)
Pre-Hospital Trauma Life Support (PHTLS) or Basic Trauma Life Support (BTLS) or equivalants.
Benefits Overview
Health Insurance
Choice of Kaiser HMO or Sutter Health plus HMO plan
Dental Insurance
Delta Dental of California
Retirement Funds
City employees are included in the California Public Employees Retirement System (CalPERS) Retirement formula is either 2% at age 62 or 2.7% at age 55 depending on the individuals eligibility
Wellness Plan O2X
Free access to on-site specialist focused on fitness, injury prevention, nutrition & mental health performance
Life Insurance
$25,000 Life insurance and accidental death & dismemberment policy. Optional supplemental life insurance policy up to $300,000
Paid Holidays & Sick Leave
15 regular and 3 floating holidays annually
12 sick days annually
Paid Vacations
Two - six weeks of vacation based on years of employment with the city
SRIP
The City contributes 6.7% of the employee’s salary (up to a maximum annual salary of $32,400) into a 401(a) Supplemental Retirement Income Plan (SRIP)
Key Responsibilities
Quality Assurance & Improvement (QA/QI)
Training & Development
Project Oversight
Collaboration & Communication
Program Development
Chain of Command and Priority Levels
The EMS QI EC operates within the established chain of command, reporting to designated EMS Assistant Chief, while aligning duties with departmental priorities. Task management is structured to balance urgent audits and compliance reviews with long-term quality improvement initiatives, ensuring both immediate operational needs and ongoing enhancement efforts are effectively addressed.
Wellness Plan - O2x
View the video to the right to learn more about our wellness plan and partnership with O2x.
This plan includes:
Strength and conditioning specialist
Nutritionists
Injury prevention